Refund policy
Return & Refund Policy
At PaPaMeeLooms, each expression is thoughtfully curated and carefully prepared before it reaches you. As many of our pieces are created in limited quantities, we encourage you to review product details carefully before placing your order.
Returns
We accept returns only in the following cases:
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You received a damaged product.
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You received a defective product.
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You received an incorrect item.
To request a return, please contact us within 48 hours of receiving your order.
To initiate a return, please contact us at:
All return requests are subject to review and approval by PaPaMeeLooms. Items returned without prior authorization will not be accepted.
Damaged, Defective, or Incorrect Items
Please inspect your order immediately upon delivery.
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery and provide:
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Your order number
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Clear photographs of the product
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Clear photographs of the packaging (if applicable)
PaPaMeeLooms may request additional photographs or videos, where necessary, to help evaluate and process the claim.
Non-Returnable Items
We do not accept returns or refunds for:
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Change of mind
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Colour variations due to screen, monitor, or mobile display settings
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Personal preferences regarding fabric texture, feel, or drape
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Sale or discounted items
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Gift cards
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Customized, altered, or personalized products
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Products that have been worn, washed, used, or damaged after delivery
Exchanges
At this time, we do not offer direct exchanges.
If an approved return is accepted due to a damaged, defective, or incorrect item, PaPaMeeLooms will offer a replacement (subject to availability) or a refund.
Refunds
Once an approved return is received and inspected, we will notify you regarding the status of your refund.
If approved, the refund will be processed to the original payment method used for the purchase.
Please allow up to 10 business days for the refund to reflect in your account, depending on your payment provider or financial institution.
If more than 15 business days have passed since your refund was approved, please contact us at:
Contact Us
For any questions regarding returns or refunds, please contact: